Bar Waiter

PURPOSE OF POSITION

To ensure a friendly and professional service at the bar, lounge and the sundeck to the fullest satisfaction of our guests and in accordance with Viking Standards and Operating Procedures.

YOUR RESPONSIBILITIES

• Operation of bar procedures according to company SOP standards (e.g. menus, decoration, appearance)
• Organization and execution of F&B related ship functions and special events
• Preparing and serving drinks in accordance with company standards
• Preparation and set up of Café Lunch in the lounge in co-operation with the Executive Chef and Maître D’Hotel / F&B Manager, and the Bar Manager
• Ensuring highest level of cleanliness within bar, pantry, lounge, sundeck in accordance with HACCP standards
• Cost control for bar in accordance with the budget
• Correct handling of all products, materials and equipment (glasses, cutleries, and stock items etc.)
• Assistance and rotation in the restaurant to work as Chef de Rang, as required by the operational needs and upon instructions from the supervisors
• Establishing of weekly stock order in cooperation with Maître D’Hotel
• Conduction of stock and inventory according to company procedures
• Daily consumption report
• Preparation of opening and closing ships at start and end of season
• Correct storage of stock; establishing of par levels
• Active participation on onboard training programs
• Luggage duty on embarkation and disembarkation day, and participation in loadings
• Participate in the departmental “Daily Reunion”
• Ability to effectively deal with internal & external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts
• Correct use of wait order system (WOS) on the MXP as per company instructions