Sales Associate: Cruises Retail

PEOPLCONQUEST RH a HR recruitment company is looking for one of our clients that work in several cruise lines:

Retail Sales Associate Talent Profile

• 1+ Years’ experience in retail or hospitality; luxury guest experience is of interest.
• Proven track record driving sales performance through business development activities including product launches or events.
• Minimum high school diploma, associate degree or beyond preferred; studies in retail or hospitality is a plus.

Knowledge, Skills & Abilities:

• Respects and understands others and displays multi-cultural awareness. Passionate about guest experience and the hospitality/retail industry.
• Able to stay calm and perform well in busy and stressful situations in a constantly changing retail environment.
• Able to retain a high volume of information to answer questions about all products. Leads by example of having a positive attitude.
• Possesses an open mind to new ideas.
• Possesses organizational and teamwork skills.
• Possesses exceptional guest relations and creative ideas when creating a special experience or moment for the guest.
• Commitment to exemplifying integrity and professional business standards.
• Proficient knowledge of Microsoft applications and POS software.

Success Measures:

• Demonstrates behaviors according to the our client contributing to achieving guest service rating target.
• Receives positive guest comments. Achieves personal sales goals.
• Achieves Jewelry leads generated goal. Maintains visual compliance standard. Compliant in all areas of Asset Protection. Key Competencies Model Characteristics
• Customer Focus
• Magnetic
• Cross-Cultural Agility Approachable
• Business Acumen Enthusiastic and Outgoing Drive for Results Open-minded Relationship Management Team Player Cross-Cultural Agility
• Self- Accountable Goal Oriented

Non-Negociables:

Must be at least 21 years old.

• Able to travel and live/work on a ship. Able to work 6 month contracts. Able to work 7 days a week, up to 77 hours.
• Possess a valid passport and when possible a seaman book copy. Able to stand for long periods of time.
• Able to physically participate and effectively contribute in cruise line’s boat safety and emergency life- saving drills as required.
• Able to lift, pull, and push boxes of merchandise and fixtures throughout the store and lockers up to 55 lbs. using the appropriate safety equipment as required.
• Proficient English reading, writing and speaking skills.

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