MISSISSIPPI - Assistant Stateroom Steward/ess

Assistant Stateroom Steward/ess - Housekeeper 

US–Mississippi River 

Full-time employment: Earn up to $55,000 annually, participation in Viking’s gratuity program and employee benefits package, including health insurance. 

ABOUT VIKING 

Founded in 1997, Viking is the world’s #1 small ship travel company, operating on rivers, oceans and lakes around the world. In September 2022, Viking launched the Viking Mississippi, a state-of-the-art 386-guest ship, which cruises along the Mississippi River between New Orleans, LA to St. Paul, MN. 

ROLE OVERVIEW 

As part of our Housekeeping team your job is to provide guests with a professional, personalized housekeeping service at all times onboard in accordance with Viking’s STAR Service Standards.  

You will report to the Assistant Housekeeper Manager.  

WHY JOIN VIKING? 

Elevate Your Career 

Regardless of where you are on your career journey, Viking can help you in reaching new destinations with: 

• Paid training program in skills and approach to premium hospitality services 
• On-the-job coaching to help you advance rapidly  
• A lifelong network of hospitality professionals 

Onboard our ship 

• Lodging (shared cabin with 1 other crewmember), meals, Wi-Fi, uniforms, and laundry are free of charge for all crew members 
• Travel to/from the ship provided by Viking 
• Crew-only deck and dedicated recreational activities 

Benefits year-round, on and off the ship 

As a full-time employee, you are eligible for benefits such as: 

• Viking pays for and provides more, better coverage: Health, vision, and dental insurance with very low premiums (some plans are fully paid by Viking) 
• Referral program & retention bonus 
• 401k savings plan with company matching all your contributions with an additional 4% 

WHAT YOU’LL DO ON BOARD 

• Clean assigned areas (bathrooms, balconies, corridors, etc.) according to health policies. 
• Stock and maintain lockers. 
• Handle guest complaints and provide additional services (laundry, shoeshine, etc.). 
• Follow health, safety, and security procedures. 
• Adhere to grooming and image standards. 
• Participate in luggage duty, training, and company activities. 

ABOUT OU 

• 2+ years’ experience as an Assistant Stateroom Steward/ess or similar at a 5-Star hospitality and/or restaurant environment; shipboard experience is an advantage 
• Must be able to do extensive walking and have the ability to stand on feet for a long time; must be able to handle 50+ lbs. 
• Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards, must be able to deal with confidential information with competence and discretion. 
• Must be able to work with various chemicals and cleaning tools and excellent knowledge of all Public Health Policies 

MANDATORY REQUIREMENTS & AT WILL EMPLOYMENT: 

• U.S. Citizen or Permanent Resident (green card) to work onboard the ship, as required by federal regulations   
• Ability to satisfactorily pass a pre-employment drug test. This includes testing for marijuana and other controlled substances. We are a drug-free and alcohol-free workplace. 
• Viking Cruises is an At-Will Employer. As such your, employment with Viking is a voluntary one and is subject to termination with or without cause or notice, at any time by you or Viking. Nothing in this document or in any oral or written statement shall be interpreted to conflict with or limit the right to terminate employment at-will.