Human Resources Director (Cruise) – Worldwide

I am seeking an experience HR Director to join a very large cruise line. The Human Resources Director must have extensive knowledge in all aspects of HR including recruitment, employee wellbeing, employee relations, performance management, organizational development, learning, compensation, benefits and HR systems.

The Human Resources Director leads and manages the ship’s HR department. In addition, the Human Resources Director serves as the Compliance and Ethics Officer and, in that role, shall report directly to the Captain. He/she shall also maintain a close reporting relationship with the Captain for all other crew related matters.

Key Responsibilities:

• Responsible for measuring and actioning how the ship is performing against KPI targets and ensures that the role influences meeting or exceeding all KPIs. Provides assessment of results, outlines recommendations and guides Executive Committee on overall ship performance opportunities.
• Partners with Department and Division Heads to ensure that crew members understand the expectations of their position within the team and ship, ensuring they adhere to the culture and values.
• Monitors and supports how the vessel is driving performance to manage against revenue targets.
• Manages the HR and Crew Welfare budgets through monitoring and controlling crew expenses, including, CAM, crew welfare budget and crew activity fund. Provides assessment of opportunities to save costs, when needed.
• Supports and partners with the Learning and Development Manager in the development and/or execution of relevant training programs and leadership development opportunities.
• Oversees activities relating to sign on and sign off procedures, crew immigration/customs and all other issues related to the HR Center, including turnover and unplanned movement.
• Drives the execution of the HR strategic plan.
• Facilitates all aspects of Talent Management, including career coaching, employee development, succession planning, talent assessment, internal promotions, leadership and cultural effectiveness.
• Develops direct reports and high potential members of the HR team to strengthen their current performance and prepare for future advancement.
• Strives to build employee morale and develops strategies in partnership with onboard leadership to enhance overall employee satisfaction and engagement; ensures a commitment to crew satisfaction in the HR Center; inspires crew through encouragement and recognition strategies of outstanding performance.
• Educates and supports the onboard management with regards to HR policies, procedures and standards including the company's performance management system, our progressive discipline procedures, as well as the change/promotions process. Partners with Department and Division Heads to ensure consistent and fair application.
• Provides open and honest performance feedback and takes appropriate action to improve performance. Creates a climate of trust and mutual respect.
• Other duties required in this position

Qualifications and requirements:

• No cruise experience required but would be beneficial
• Bachelor’s degree (or international equivalent) from an accredited university or college in Human Resources, Business Administration, Psychology or related field is required or 10 years senior management experience in human resources
• Minimum 5 years progressive experience in Human Resource Management
• Minimum of 3 years in employee relations investigating, negotiating and resolving grievances and conflicts, preferably in a multi-cultural, diverse environment
• Strong analytical and written communication skills
• Communicates tactfully, effectively and confidently with crew members, guests, and department/division heads, both one on one and in larger group settings
• Proficient in Microsoft Office – Word, Excel, PowerPoint

Apply today if you have the required experience.

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