RIVER - Hotel Manager

Hotel Manager 

River – Europe 

ROLE OVERVIEW 

Part of our Front Office team on our River vessels, the Hotel Manager responsible for guest satisfaction and profitability through efficient administration, excellent service, and staff supervision. The Hotel Manager reports to Corporate Operations Manager.  

WHAT YOU WILL DO ON BOARD 

• Manage entire hotel operation on board according to company standards 
• Lead and motivate team according to Viking Philosophy 
• Ensure highest level of cleanliness, hygiene, and order in all areas 
• Responsible for cost control, adherence to budgets, and inventory management 
• Anticipate guest needs, handle complaints, and participate in onboard events 
• Supervise and support F&B department and crew working hours, days off, and vacation scheduling 

WHY JOIN VIKING?

Elevate Your Career

Regardless of where you are on your career journey, Viking can help you in reaching new destinations with:

• Paid training program in skills and approach to premium hospitality services
• On-the-job coaching to help you advance rapidly
• A lifelong network of hospitality professionals from many different countries
• Internal transfer opportunities to River, Ocean and Expedition ships

On board our ship

• Lodging, meals, unlimited Wi-Fi, uniforms, and laundry are free of charge for all crew members
• Travel to/from the ship provided by Viking
• Dedicated crew areas and activities
• Sundeck area for crew use

Employee benefits

• Paid vacation
• Referral program
• Loyalty bonuses
• No immediate tax deduction – potential for tax-free salary, depending on nationality

ABOUT YOU 

Hospitality degree required (min. Diploma in Hotel Management) 

Minimum of 3 years previous experience required in similar position 

Fluent in English with excellent oral and written communication skills 

Exceptional leadership skills and ability to handle confidential information discreetly 

Ability to maintain impeccable hygiene standards, extensive walking and standing required 

ABOUT VIKING 

Founded in 1997, Viking is the world’s #1 small ship travel company - with a growing fleet of more than 80 river ships and seven ocean vessels sail over 100 itineraries around the world. In 2022, Viking expanded its award-winning fleet with two expedition ships built specifically to explore the world's most remote destinations, as well as a new Mississippi River ship. 

APPLICATION AND JOB RELEVANT INFORMATION 
Our roles will be subject to our appearance standards (including in relation to visible tattoos) and employees are expected to project a professional image at all times.

Visible tattoos are not permitted. Tattoos concealed with make-up, skin-colored sleeves or any covering other than the company uniform will still be considered visible for the purposes of our appearance standards. Exemptions to this may be considered on a case-by-case basis where appropriate. Tattoo removal may not result in successful employment and therefore is not encouraged and is the candidate’s personal decision. Furthermore, any offer of employment is subject to you passing all mandatory medical examinations as required by the company.

For further information, please contact our recruiting team. 

 
DISCLAIMER 
As part of any recruitment process, Viking collects and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations. If you would like to find out more about how your information will be used, please view the privacy notice on our careers page.