VIP Japanese Speaking Receptionist

Hello and hope you are well today. How about a new ADVENTURE?!

• Role:               VIP Japanese Speaking Receptionist
• With:               A 5 STAR Cruise Liner
• Starting:          Soon!
• Salary:             $2150US per month worked TAX FREE (not a gratuity position)
• Website:          On application – It’s totally AMAZING.
• Reporting to:   Front Office Manager
• Required:        Preferably you currently have a valid US C1/D visa
• Required:        Preferably you have full and valid STCW Certificates
• Required:        You to follow the company health, safety and medical protocol
• Berthing:         Sharing with one other – 2 berth
• JD:                   Attached
• Rotation:         5 months on and 2 months off (not paid in vacation)
• Flights:            Paid by the host cruise line both ways
• Required:        You to fund and successfully pass: A police background check; take and pass the company shipboard medical (all reimbursed) including company required vaccinations.
• Benefits:          Free uniform, free flights, gym and much more
• JD:                   On application

The Superb Role Overview

• Attends to Guest requests in a pleasant and thoughtful manner
• Develops a full understanding of the operational procedures for the Front Office
• Develops operational knowledge of the switchboard system to ensure superior telephone service
• Follows up on inquiries, complaints and maintenance issues and logs information accordingly
• Assists in the coordination of foreign language translations
• Prepares invitations, gift orders, personalized letters, boarding passes and Residence keys
• Responsible for Guest manifest printing, distribution and updating
• Performs all other duties as requested by Front Office leadership

YOU the BRILLIANT Receptionist

• YOU WILL BE ABLE TO SPEAK JAPANESE!
• You will currently or very recently working onboard a 5* cruise liner, hotel, resort of similar role
• Ideally you will have valid STCW’s and list these on your resume
• You will be currently shoreside
• You will be immaculate in your personal presentation with a HUGE smile and great personality
• You will speak fluent English and fluent Japanese any additional languages will be a plus
• You will be the ambassador of all ambassadors!
• You will offer a seamless execution of premium service that is exceptional
• Ability to work under pressure and make decisions which positively impact the overall Resident and Guest experience
• Proficient knowledge of MS Office and job-related computer software (Fidelio, Opera, Concierge Assist) would be great.

If you think you are the perfect match for this awesome job, please PRESS APPLY and send your professional CV through to me. Thank you.

Please kindly note:

Due to the volume of applications, if you aren’t contacted within 72 hours of your submission, sadly this would infer you have been unsuccessful with your application on this occasion – Sorry. However, please review our company website to check out whether we have any other matching roles, and connect to our company on Linked In to be kept in the loop for the new opportunities – thanks. Good luck with your application!

Best regards,

Sian

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Sian Lyon
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