Specialty Restaurant Manager (Cruise)

Specialty Restaurant Manager (Cruise)

As Specialty Restaurant Manager you will oversee Food and Beverage services in the specialty restaurant to ensure guest satisfaction during dinner

Position Duties and Responsibilities
• Ensure the correct mise-en-place and set-up of the restaurant before service begins.
• Liaise with the FOM/Chef regarding shortages, guest counts, special diet requests, occasion cakes and VIP tables
• Make evaluations for all Servers
• Monitor areas in the Restaurant during service ensuring safe working practices are carried out
• Open the Restaurant for service on time
• Communicate effectively and timely with all members of the team regarding procedural changes and upcoming events
• Enforce employee discipline in a fair impartial manner where needed
• Ensure all paperwork is submitted in a timely manner
• Ensure all USPH Regulations are followed and maintained
• Ensure correct and timely check-in of employees before service commences
• Ensure fair scheduling and station assignment
• Ensure that all accidents/incidents are reported immediately
• Ensure that all inventories are accurate and submitted in a timely manner
• Ensure that all Restaurant Servers follow the “Carnival Look” standards and are properly
• attired as per company standards
• Ensure that all Servers place the food and beverage orders correctly for the galley
• Ensure that all side stations are clean and tidy and have been set up correctly
• Ensure that all special requests made by guests are accommodated as far as is possible

Minimum Requirements
• International restaurant/hotel management certification
• Must have at least 3+ years of operating - cruise/hotel/hospitality, fine dining experience
• Must have experience in leading and training a team small team
• Must be detail-oriented with an eye for guest experience and guest satisfaction. Strong
• organizational skills; effective communicator, both written and verbal
• Ability to communicate effectively with guests and onboard teams