(Expired)Production Stage Manager | MSC

As the world’s largest producer of ground breaking live entertainment, RWS Global creates meaningful connections and customized experiences spanning from theatrical productions to events, multimedia and more. In 2024, the entertainment leaders expanded capabilities into live sporting events with the introduction of RWS Global Sports.

Headquartered in New York, London, Cincinnati and Sydney with dedicated RWS Studios in NYC and the UK to serve its vast talent pipeline and client base, RWS Global serves major brands and corporations, theatres, cruise lines, sports properties, live venues, parks, resorts and more. Offering end-to-end services from ideation to operations, RWS Global’s team of world-class designers, creators, producers and visionary talent provide unrivaled scale, producing over one million live moments every day and employing over 8,000individualsworldwide.

The RWS Global roster of clients includes Apple, Azamara, The Coca-Cola Company, Commonwealth Games, Crayola, Europa-Park Resort, Ferrari World Abu Dhabi, The FRIENDS™ Experience by Original X Productions, Hard Rock Resorts, Hershey Entertainment & Resorts, Holland America Line, Iberostar Hotels & Resorts, International Cricket Council, Invictus Games, Lionsgate, Marella Cruises, MSC Cruises, Roompot, Rugby World Cup, Six Flags, Space Center Houston, TUI Group, Vera Wang, Warner Bros., Disney’s The Lion King on Broadway, Chicago the Musical, Christmas Spectacular Starring the Radio City Rockettes and more. For more information, visit rwsglobal.com

About the role…

The Production Stage Manager is responsible for the overall operation of the venue. Reports to shoreside RWS Manager, Production Operations, and on-board MSC Cruise Director. The Production Stage Manager will be responsible for calling the show each night, as well as maintaining technical and artistic quality control of the performances and events that take place in the venue. They will be responsible for Company Management related duties and handle Cast and Technician concerns. They will work closely with the Technicians to ensure the venue is being run safely and efficiently and work with the Dance Captain to ensure that all necessary rehearsals are taking place. This role will serve as the main point of communication with RWS shoreside management as well as onboard MSC management. During installs and cast changeovers this role will serve as communication between the Install Team and onboard management.

What’s expected…

• Communicate professionally with RWS and MSC management, cast, technicians, and onboard maintenance teams.
• Manage and oversee technical, operational, and personnel needs of all daily performances, events, trainings, and rehearsals that take place within the venue.
• Hold weekly meetings with Cast and Technicians as well as with external departments as needed. Communicate with necessary personnel to ensure the safe execution and operation of all experiences within the venue.
• Produce a daily schedule for cast and crew with collaboration from necessary on-board parties including but not limited to Cruise Director and Dance Captain.
• Call cues for shows and oversee all performances and events in the venue seven (7) nights per week. Ensuring that the shows meet and maintain the high-quality artistic, and safety standards established by RWS and MSC.
• Acquire and demonstrate awareness of both RWS’ and the venue’s safety procedures including Emergency Action Plans, PPE Requirements, and additional protocols.
• Handle all Company Management related concerns from the Cast and Technicians. Including but not limited to roommate disputes, filling maintenance requests, handling disciplinary issues, and addressing general concerns.
• Produce nightly performance reports detailing audience reactions, technical issues, cast concerns, and other pertinent show related information.
• Regularly schedule and enforce safety inspections of all equipment.
• Be able to assist as needed with special events, trainings, and happenings that occur within the venue, this includes but is not limited to technical set ups and playbacks. Assist with other production related duties as necessary and reasonably requested which includes general maintenance for technical equipment, scenic, and prop elements.
• Play an active role in cast changeovers and installations of new programming. Knowing that during these periods of time work hours will increase while remaining in line with ILO and Maritime law.
• Keep a working knowledge of RWS Technicians’ show tracks and duties to be able to oversee the training of new technicians.
• Basic knowledge in audio play back and mixing, lighting and video playback, operating a spotlight, and running a deck track such as moving set pieces and helping with quick changes is a plus.

Please Note: While this is intended to be an accurate description of the job, this is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the position, and may require that other or different tasks be performed as necessary and assigned.

What you bring…

• Ability to communicate with multiple supervisors while maintaining transparency and open communication.
• Ability to balance artistic needs with technical elements and safety in mind.
• Ability to analyze and evaluate the need for technical support for various events and performances.
• Have a valid passport not expiring with in 6 months past the length of the contract.
• Have or the ability to obtain visas required given the sailing itinerary of the ship.
• Ability to complete the MSC required pre-employment medical screening, including comprehensive vaccination requirements.
• Proof of vaccination against COVID-19 (or proof of exemption) including one booster shot.
• Bachelor’s degree in theatre (production or technical) or equivalent in field experience required.
• Excellent communication and time management skills, as well as work ethic and attitude
• Fluency in spoken and written English. Knowledge and understanding of other languages a plus.
• Basic knowledge of technical equipment inclusive of sound, lighting, and video. Automation and rigging a plus.
• Cruise Line or Touring Experience suggested, but not required.
• Ability to stay professional in high stress situations working under tight deadlines, while still accomplishing daily work and producing and maintaining a high-level product.
• Ability to communicate with multiple departments onboard, understanding how the entertainment team folds into the bigger operation.
• Ability to think on your feet and jump in quickly to help when needed. Willingness to lend a hand even when asked to do something out of your direct scope of work. This includes having an open mind to learn new skills when asked if it will better the team as a greater whole.
• Ability to work seven (7) days per week for periods of up to 6 to 8-months at a time.
• Comfortable working in across multiple venues, learning multiple tracks for running shows and events as needed.
• Comfortable living and working in close quarters with co-workers from varied backgrounds.
• Ability to stand for long periods and consistently lift 75 pounds in fulfillment of responsibilities. Comfortable working at height in harnesses, Genies, and ladders is a plus.
• Ability to learn and abide by all onboard safety regulations as outlined in ship's Safety Management System.

What we bring…

• Onboard handover and training with previous PSM.
• Food & Lodging included
• Single Occupancy Cabin
• Select privileges in passenger dining facilities.
• Select access to guest gym facilities.
• Upon embarking the ship, reimbursement for visas and MSC required pre-embark medical.
• Friends and Family cruise discounts – information provided by on board management team.
• Completion bonus upon the end of a successful contract.

Contract Dates…

• Flexible start and end dates

Pay Rate…

• Starting at $3,600 per month

Way more than a box to check, diversity is core to RWS Global culture. We value it, promote it, protect it and hire it. All differences are welcome here. We know for a fact that each employee’s individual background, life experiences, knowledge, self-expression, and capabilities are a contribution to our culture, as well as our reputation and achievements.
So, bring all of who you are, no questions asked