Cruise Manager (m|f|x)

We are A-ROSA

A-ROSA is the pioneer of experiential city trips along the most beautiful rivers in Europe. With over 800 employees and a fleet of fifteen premium-vessels, we offer our guests a comfortable alternative to the classic city trip.

At A-ROSA, we work WITH PASSION because for us, our job is more than just a profession. We treat everyone WITH RESPECT, as everyone deserves appreciation. We act WITH DEPENDABILITY because colleagues and guests can rely on us. We commit WITH A RESPONSIBLE ATTITUDE to ensure that the world remains beautiful in the future. We approach our work WITH IDEAS, as all of us have creative contributions that drive us forward.

Your Duties

• Serving as the host and primary contact for guests, providing competent advice and support.
• Creating and printing standardized daily programs and delivering tourist information through lectures and announcements.
• Organizing embarkation and disembarkation and coordinating internal and external entertainment on board.
• Designing and implementing an entertaining day and evening program for guests.
• Advising on shore excursions and destinations, taking excursion bookings, and managing excursions at the destinations.
• Ensuring cleanliness and hygiene in the workplace and controlling the implementation of all A-ROSA standards on board.
• Being responsible for the entire A-ROSA product on board the ship and the onboard A-ROSA cash register.

Your Benefits

• The most beautiful destinations in Europe with "Overnights"
• Time to explore destinations with free days on board
• International working environment
• Swiss employment contract
• Health, accident, and pension insurance
• Outside cabin with natural light
• No costs for uniform or visa
• Discounted travel for employees and relatives
• Various training and development opportunities
• Attractive career advancement opportunities
• Organization of travel to and from the vessel

Your Profile

• Successfully completed vocational training or a degree.
• Experience as a tour guide and ship experience.
• Experience in animation and entertainment is desirable.
• Knowledge of Microsoft Office and Fidelio is an advantage.
• Very good language skills in German and English (Portuguese is an advantage on the Douro).
• Organizational talent and strong communication skills.
• Knowledge of travel destinations is an advantage.