Maritime Support Officer

JOB PURPOSE

Land-based fleet operations officer joining a 24h watch standing rota to monitor navigation, safety, security, legal and environmental aspects for the entire MSC Cruises / Explora Journeys Fleet as well as being responsible for any crisis activation and management during their shift.

KEY ACCOUNTABILITIES

• Follows a 24/7 shift pattern, including nights, weekends and holidays;

• Performs shift specific and other assigned tasks (e.g. daily, weekly, monthly checks, ) within the required time period, records all entries in the “Maritime Support Centre” log book;

• Acts as the first point of contact for the fleet for general assistance and reports any discrepancies between shipboard practice and Safety Company Policies;

• Manages level 0 & 1 Operational Events and assists in the management of level 2/3 Crisis ;

• Monitors all equipment ensuring that overview of vessels is available at all times, and communicate with relevant stakeholders in case of equipment issue;

• Monitors voyages of all vessels, including itineraries and arrival/departure schedules, arrival/departure manoeuvres and react to pre-determined triggers warning of possible unsafe situations;

• Monitors current and forecast weather conditions;

• Conducts tests with all communication platforms to check functionality and reports and follows up any non-conformity;

• Assists in planning and participate in companywide drills, including the preparation of after action reports;

• Assists in planning, preparing and conducting training of colleagues from other departments forming part of the emergency group ashore.

QUALIFICATIONS

Essential

• Fluent spoken and written English;

• Chief Officer Unlimited licence;

• Minimum 2-years' experience as 2nd Officer on board cruise vessels;

• Good knowledge of Microsoft Excel, Word, PowerPoint;

• Knowledge of Bridge systems such as NACOS/SAM Electronics, NAPA, etc.;

• Good level of skills in: decision making, communication, conflict resolution and ability to prioritise;

• Knowledge of SOLAS, MARPOL, MLC and ISM requirements;

• Knowledge of FF/LSA systems for the shipboard.

VISA REQUIREMENTS

The exiting right to work in the UK is preferred