Customer Experience Specialist - Japanese Speaking

Embark on an Extraordinary Career as a Japanese-Speaking Luxury Sales Associate with The Cruise Retail Academy

Set Sail on a Unique Opportunity to Shine in Luxury Retail

The Cruise Retail Academy is searching for passionate Japanese-speaking luxury sales associates ready to embark on a rewarding journey aboard world-class cruise ships. This is a rare opportunity to showcase your sales expertise in a global environment, connecting with guests and elevating their onboard experience.

Do You Have the Luxury Touch?

- Luxury Expertise: You have a strong understanding of luxury brands, a keen eye for style, and the ability to convey the story behind every exquisite item.
- Guest Engagement Skills: You excel in building relationships, making every guest interaction memorable and tailored to their tastes.
- Culturally Fluent: You’re fluent in Japanese and able to connect deeply with Japanese-speaking guests, creating a comfortable and welcoming atmosphere.

If this describes you, let’s continue!

Our Key to Success: People

At The Cruise Retail Academy, we know that luxury retail is all about people. An inviting boutique and stunning brands are just the beginning—the magic lies in a team passionate about creating exceptional guest experiences.

What We’re Looking For

- Bilingual Talent: Friendly, knowledgeable professionals who speak Japanese and enjoy sharing insights with guests.
- Proven Success: A track record of excellence in luxury retail, creating unforgettable experiences across diverse settings.

What Awaits You

- Premier Training Access: Enroll in The Cruise Retail Academy’s tailored luxury brand and sales training programs.
- Competitive Compensation: Receive a competitive salary and a generous commission structure (details shared in interviews).
- Specialized Development: Enhance your skills through bespoke training in luxury products, sales techniques, and brand knowledge.
- Flexible Contracts: Enjoy 6 months at sea, followed by a 1-2 month break, with full support for visas, seafaring documents, and medical clearances.

Be Part of a Remarkable Transformation in Cruise Retail

Our mission is to find, train, and empower the best talent in luxury retail for the cruise industry. Together with esteemed cruise line and luxury brand partners, we’re transforming the onboard retail experience.

Ready to Begin Your Journey?

Visit our website to learn more about how The Cruise Retail Academy is redefining cruise retail. Join us—free of charge—and take your career to new horizons.

Thank you for considering this exceptional opportunity. Let’s make your journey unforgettable!