Shop Specialist

Your life on board

As a Shop Supervisor, you’ll be responsible for delivering exceptional customer experiences and driving sales in a luxury retail setting. You’ll be specialized in a specific functional area, using your knowledge to assure high visual standards and optimal stock levels, by replenishing merchandise as needed.

Demonstrate your passion

• You love creating an exceptional and memorable retail experience for guests, inspiring enthusiasm and excitement around brands and products.
•  You love fostering collaborative leadership, while personally embodying the Costa Values and Culture Essentials.

Get things right

• You will oversee your shop section and assist in other categories when needed. You will maintain excellent marketing and visual merchandising standards, delivering brand service strategies and supporting product initiatives.
• You will promptly provide an informed response about products and services offered, address guest inquiries and feedback, fostering strong relationships throughout their experience. You will portrait a positive image of the onboard retail shops in order to build trust and credibility.
• You will ensure accurate inventory levels through daily stock and inventory management. You’ll develop expertise in all areas of the store through cross training.

Safety First

• You’ll be proactive in promoting and keeping our safety guidelines and code of conduct.
• You’ll help create a welcoming and secure environment where everyone feels comfortable and respected.

What makes you unique

• You have at least a secondary school diploma or higher. A degree in hospitality is a plus.
• You have a B2 spoken level of English, the knowledge of other languages is a plus.
• You have good communication skills, and you are a curious, organized person with at least 1 – year experience in retail; luxury guest experience is of interest.
• Previous shipboard experience is preferred.

Why Costa

Welcome to a world of extraordinary adventures as a Costa Crociere crew member! We’re thrilled to have you on board and are dedicated to your personal and professional growth.

We’ve got you covered with travel arrangements, onboard meals, and accommodation. During your free time, dive into our fantastic crew facilities, like the gym, crew beach, crew bar.

Enjoy exclusive discounts and perks when on board and let your family and friends visit you on board.

Diversity and Inclusion

Costa is like a world within a world. This is a place where you will always be accepted and valued. Shipboard and shoreside, we are an extraordinary melting pot of different backgrounds, experiences, ages and cultures. Each of us brings unique insights and perspectives. All of us are valued and respected for who we are. Costa is a global community where everyone belongs.

READY TO EMBARK ON THIS EXCITING JOURNEY AND SET SAIL TO YOUR AMBITIONS? Apply today!