Costa Ambassador
- Recruiter:
- Costa Crociere
- Category:
- Guest Services Jobs
- Position:
- Guest Services Officer
- Published:
- 6 November 2024
Your life on board
You will be fully aligned to the Company revenue strategy acting as a focal point to illustrate and propose services and products offered onboard to meet the different needs of guests..
Demonstrate your passion
- You will scout potential customers by using a push and pull strategy and directly sell products and services or pivot guests towards different business owners to support and increase their performance.
- You will know the guest mix, the complete onboard offer, and uses a suitable storytelling to let guests discover the onboard offer generating a desire to experience something new increasing their spending willingness.
Getting Things Right
You will present at different touch points around the ship, boost the onboard revenue through cross selling and up selling techniques.
Safety First
As company values Ambassador, you will fully represent the company culture and W.I.D.E.R. Traits.
What makes you unique
- You have indulged your passion by obtaining Secondary school diploma or degree in tourism, languages, or humanities.
- You have previous experience at least 1 year in Retail/Sales with good interpersonal skills
- You have a good command of the English language at least at C1 level and Italian language at least at C1 level plus an additional European language within French or Spanish at level B2
- You have time management and planning capabilities, Internal customer orientation, good communication’s skills, and stakeholder management.
Why Costa
Welcome to a world of extraordinary adventures as a Costa crew member! We’re thrilled to have you on board and are dedicated to your personal and professional growth. We’ve got you covered with travel arrangements, onboard meals, and accommodation. During your free time, dive into our fantastic crew facilities, like the gym, crew beach, crew bar. Enjoy exclusive discounts and perks when on board and let your family and friends visit you.
Diversity and Inclusion
Costa is like a world within a world. This is a place where you will always be supported, respected, and valued. We are an extraordinary melting pot of different backgrounds, experiences, ages, and cultures. Each of us brings unique insights and perspectives. Costa is a global community where everyone belongs.
Take your career to the next level. Bring your ambitions to life.
Costa Crociere
Costa is the largest Italian travel group and the European number one cruise operator; proudly the only company in the cruise industry sailing the Italian flag.
From the beginning, we operate with passion to make our guests find the most wonderful places to over 250 destinations worldwide in Mediterranean, Northern Europe, the Baltic Sea, the Caribbean, Central and South America, the United Arab Emirates, the Far East, the Indian Ocean, plus Round-the-World cruises, offering them the opportunity to discover countries and to meet different cultures, with respect for their identities.
We enjoy an international environment rich in cultural diversity that is positive, friendly, and welcoming. We are team-oriented and know that diversity of thought and ideas are key to growing personally and professionally.
We are a respected and valued diverse global community of more than 19,000 people representing 70 different countries and cultures. We are young, explorers and pioneers with a passion for making human connections with each other and across the world.
Your career is an exploration of your potential. Embark on your career journey where you explore your talents and skills, and see each accomplishment as a beginning for your next experience.
Are you ready to join?
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