HR Manager

BSM Cruise Services
Recruiter:
BSM Cruise Services
Category:
Management Jobs
Positions:
HR Manager (shipboard), Human Resources (land based)
Salary:
Competitive
Updated:
February 14, 2025

We are looking for an experienced and dynamic HR Manager to join our team. If you have a passion for people and a desire to make a significant impact in a unique environment, we want to hear from you!

Key Responsabilities:

  • Provide competent leadership in the area of employee relations by assisting and guiding department heads and shipboard managers with HR situations
  • Provide an accessible and nurturing environment to handle employee relations issues, using effective conflict resolution skills
  • Assist in arbitrating disputes and resolving grievances, whilst guiding colleagues towards the correct outcome
  • Develop, evaluate and modify HR processes, and procedures to ensure onboard departments can comply with requirements, ensuring all legal and regulatory requirements are met
  • Ensure Time & Attendance procedures are followed by all departments in compliance with both Company procedure and Maritime Labour Convention (MLC) regulations
  • Participate in all investigations related to employee performance of policy violation
  • Conduct Exit Interviews for all resignations
  • Regularly visit department work areas to interact with colleagues and ensure a positive work environment is maintained
  • Establish an onboard career progression process which ensures fairness and transparency
  • Have an open door policy for all onboard colleagues to ensure effective communication that allows colleagues to raise any concerns or issues they face
  • Lead by example by ensuring all company polices and procedures are always adhered to
  • Provide a positive working environment by ensuring colleagues are treated fairly and equally
  • Any other duties as reasonably requested by Hotel Director and Head of Human Resources

About Us

Hanseatic-Connect specialises in recruiting highly qualified professionals for the healthcare and hospitality sectors, with a focus on building strong, reliable teams. We partner with institutions to provide top-tier staffing solutions, ensuring that clients receive personnel who are well-trained and aligned with industry standards. Our expertise spans across healthcare facilities and hospitality services, supporting organisations in their commitment to quality care and exceptional service.

We look forward to receive your application.

Work Experience Requirements

All applicants must have previous experience in working on a Cruise Ship and in a 4/5* Hotel or Upscale Restaurant.

Language Requirements

Good knowledge of the English language is required.

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