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We are A-ROSA

A-ROSA is the pioneer of experiential city trips along the most beautiful rivers in Europe. With over 800 employees and a fleet of fifteen premium-vessels, we offer our guests a comfortable alternative to the classic city trip.

At A-ROSA, we work WITH PASSION because for us, our job is more than just a profession. We treat everyone WITH RESPECT, as everyone deserves appreciation. We act WITH DEPENDABILITY because colleagues and guests can rely on us. We commit WITH A RESPONSIBLE ATTITUDE to ensure that the world remains beautiful in the future. We approach our work WITH IDEAS, as all of us have creative contributions that drive us forward.

Your Tasks

• Acting as the main point of contact for guests in public areas and providing assistance with their inquiries and concerns.
• Delivering professional advice and comprehensive support to guests throughout their journey.
• Sharing detailed information about future trips, excursions, destinations, and the daily onboard program.
• Organizing, consulting on, and accompanying shore excursions while maintaining high-quality standards.
• Planning and executing a diverse day and evening program in collaboration with the hotel management team.
• Handling onboard announcements, presentations, and delivering information about harbors and routes.
• Assisting with administrative tasks, supporting embarkation and disembarkation processes, and stepping in for the shore excursion expert during their absence.

Your Benefits

• The most beautiful destinations in Europe with "Overnights"
• Time to explore destinations with free days on board
• International working environment
• Swiss employment contract
• Health, accident, and pension insurance
• Outside cabin with natural light
• No costs for uniform or visa
• Discounted travel for employees and relatives
• Various training and development opportunities
• Attractive career advancement opportunities
• Organization of travel to and from the ship

Your Profile

• Successfully completed vocational training or degree, with the option of a required internship during studies.
• Preferably some experience in guest relations or onboard ships.
• Proficiency in Microsoft Office, along with excellent German and English language skills; additional languages are advantageous.
• Strong communication skills, a confident and approachable demeanor, and solid moderation abilities.
• Willingness to travel, a valid passport, and a completed medical examination.