Royal Caribbean Group

Laundry Attendant

Recruiter:
Royal Caribbean Group
Category:
Housekeeping Jobs
Position:
Laundry Staff
Updated:
29 November 2024

POSITION SUMMARY

Collect soiled linen, sorting, washing, ironing, dry cleaning and transferring linen designated areas as
needed. Laundry Attendant is responsible for ensuring that all laundry services for the hotel's guests is
done as per the standard policies and delivered on time. Additionally, he/she correctly tags Guest items
and crew uniforms, then sorts the laundry for appropriate action like washing, dry cleaning, stain
removal, pressing and after completion of process preparation for delivery.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Prepare soiled linen for washing.
2. Sorting linen by degree of soil and type of fabric
3. Ensure linen is free of garbage and sorted by color.
4. Check for any tears or damage of all clothes from guests and crew before washing and report
any bad condition to the Laundry Manager.
5. Load, using properly weighted loads and select proper formula on washers. Complete wash
cycles and ensure all terry items folded proper and all linen well pressed. Assist the linen
keeper in transporting clean linen to the linen room and assist linen keeper in stacking the linen
as per the linen room grid.
6. Laundering of all onboard linen, Guest clothes, crewmembers' clothes and uniforms.
7. Count and verify all items received as per laundry lists / list signed by the guest and
communicate any discrepancy or damages to the S/A, Assistant Housekeeping Manager and
Laundry Manager.
8. Report immediately to the Laundry Manager in case any valuable items like cash, jewelry, cards
etc. found in guests & crew laundry. Reports any damage or deficiencies in the laundered items
to the Laundry Manager.
9. Ironing and Dry Cleaning of guest laundry and crew uniforms.
10. Inform the Laundry Manager about any malfunction on finishing equipment or problems with
safety mechanisms.
11. Proper use of chemicals and ensure that the proper use of Personal Protective Equipment while
using the chemicals.
12. Fold and stack linen on shelves.
13. Inspect the quality of linen on shelves.
14. Cleaning of all equipment.
15. Assists with other responsibilities and duties in the absence of other team members or other
tasks assigned by the laundry manager.
16. Cleaning dryer lint screens and record the time in dryer filter cleaning logs in timely manner.
17. Assist in the loading and unloading of dryers and sort out washed laundry items.
18. Check safety devises, turning on steam, water and air valves.
19. He / she must know all the locations of safety equipment in and surroundings of the laundry
area in case of emergencies.
20. Check iron roll pressure.
21. Report leaking valves, damaged insulation, and air and water path.
22. Keep the work area safe, clean and neat.
23. Other duties may be assigned. Understand and can apply in work practices environmental
policies and procedures concerning such functions as collection, sorting and disposal of solid
wastes and use of chemicals associated with cleaning, dry cleaning and laundry operations.
24. Know and follow all SQM policies.
25. Performs related duties as required.

Performs related duties as required. This position description in no way states or implies that these are
the only duties to be performed by the shipboard employee occupying this position. Shipboard
crewmembers will be required to perform any other job-related duties assigned by their supervisor or
management.

Work Experience Requirements

All applicants must have previous experience in working on a Cruise Ship, in a 4/5* Hotel or in an Upscale Restaurant.

Royal Caribbean Group

Royal Caribbean Group

careers.royalcaribbeangroup.com

Royal Caribbean Group (NYSE: RCL) is a cruise vacation company comprised of three award-winning global brands: Royal Caribbean International, Celebrity Cruises, and Silversea Cruises. Royal Caribbean Group is also a 50% owner of a joint venture that includes TUI Cruises and Hapag-Lloyd Cruises. Together, our brands operate a global fleet of 60 ships traveling to more than 800 destinations worldwide.

We’re proud of the way our team members from different cultural backgrounds, ages, races, religions, education levels, sexual orientation, genders, and disabilities come together to create the incredible vacation experiences we’re known for. We believe that the diversity of our employees plays a major role in our success.

We are proud of our entrepreneurial spirit, the force that drives us to innovate. It’s that state of mind that helps us see opportunity where others see only risk.

Come join our RCG family and journey with us!


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