IT Communications Officer (Ocean)

Scenic Cruises: Combining innovative design and state-of-the-art technology, Scenic Eclipse sets the benchmark in 6-star ocean cruising. It’s more than an ultra-luxury voyage: it’s an immersive, all-inclusive exploration and a once-in-a-lifetime experience.

Emerald Cruises: Set sail on the voyage of a lifetime. Whether you’re searching for a tropical haven, looking for sunny shores, wanting to explore new cultures, or longing to relax on board, you’ll discover a world of adventure when sailing with Emerald Cruises.

Our People: At Scenic and Emerald Cruises, our employees are the heart and soul of our operations. They are passionate, dedicated, and committed to delivering exceptional experiences to our guests. We believe in fostering a supportive and inclusive work environment where every team member can thrive and grow. Join us and be part of a dynamic team that values innovation, excellence, and the joy of exploration. Together, we create unforgettable journeys and memories that last a lifetime for both our guests and employees. “Amazing people, creating wonder.”

The Role: We seek a talented and experienced IT Communications Officer.

Description Brief: 

The IT Communications Officer is responsible for maintaining and managing all communication systems onboard the cruise ship. This includes ensuring reliable internet connectivity, managing satellite communications, and supporting the ship's internal communication networks. The role requires a proactive approach to troubleshooting and resolving technical issues to ensure seamless communication for both crew and passengers.

Key Responsibilities:

• Oversee and maintain the ship's communication systems, including satellite, internet, and internal networks.
• Provide technical support and troubleshooting for communication-related issues.
• Ensure the security and integrity of communication systems.
• Collaborate with other departments to support their communication needs.
• Monitor and manage bandwidth usage to optimize internet performance for passengers and crew.
• Conduct regular maintenance and updates of communication equipment.
• Train crew members on the use of communication systems and protocols.

Minimum Requirements:

• Degree in Information Technology, Telecommunications, or a related field.
• Experience in managing communication systems, preferably in a maritime environment.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, dynamic environment.
• Knowledge of satellite communication systems is a plus.
• Valid STCW certificates, as required for the position.
• An amazing team player with a positive attitude to ‘get the job done’.

If you have a talent for creating joy and offering genuine, heartfelt service, we encourage you to apply today.