Hotel Inventory Controller

GROW YOUR CAREER WITH US

At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and we’re continually seeking applicants who are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family! 

Job Summary

• Commit to the Company’s Core Values – flawless execution, dedication to family & community, spirit of entrepreneurship, financial excellence and environmental stewardship.
• Assume personal responsibility for safety and NCLH’s impact upon the environment.
• To ensure that necessary consumables for the operation are always on board, whilst ensuring that stock levels are kept to a reasonable level and orders are placed in a timely manner whilst adhering to the loading schedule to avoid unnecessary logistic costs.
• The HIC ensures a smooth distribution and ensures that correct expenditures are accounted for in the inventory system, which is then audited by Chief Purser or 1st Purser.

Responsibility and Authority

• Guest Experience
  • Demonstrates genuine concern for guests’ wellbeing at all times;
• Operational and Administrative
  • Responsible for receiving, distributing and storing all products ;
  • Reports costs of inventory taken by concessionaires to Chief Purser / Guest Services Manager for charging of items
  • Ensures that storerooms are kept in a clean, organized and presentable state at all times;
  • Assists with requests from shore side office such as measurements, picture taking, cycle counts, fuel consumption and receiving etc;
  • Assists with passport handout to guests and crew
  • Assists Crew Purser or 2nd Purser with immigration documents when required
  • Performs all other duties as requested by supervisor.
• Finance
  • Responsible for requisitioning, ordering, issuing and maintaining accurate inventory of all hotel stock items;
  • Maintains accurate stock levels in the MXP inventory system at all times;
  • Closes the inventory period in the MXP inventory system and prepares respective inventory reports for Hotel, Medical and Fuel as directed by shoreside office;
  • Monitors and maintains per cruise budget and year to date budget set up by the shore side office;
  • Conducts cycle counts twice a month as directed by shoreside offices;
  • Maintains accurate fuel inventory records
• Training and Development
  • Promotes and Participates in Company’s Service Training Program
  • Incorporates Service standards of behavior in daily work
• Social
  • Maintains positive relationships with colleagues
  • Respects the privacy and rights of colleagues
  • Promotes cooperation and teamwork
• Safety
  • Participates in crew and passenger safety drills according to instructions from ship’s command;
  • Complies with company safety and pollution prevention regulations;
  • Is coherent with all duties listed in SMS for this position.

Education and Experience

• Systems
  • MS Office
  • Fidelio Cruise
  • MXP Inventory Management
• Ship’s experience required;
• Previous experience as storekeeper or any provision position
• Understanding of the highest level of service;
• Excellent administrative skills
• Outgoing personality, open minded and flexible;
• Ability to work in an international environment;
• Ability to perform well under pressure
• Strong and self-reliant;
• Excellent appearance and excellent social skills;
• Well organized
• Excellent English language skills, both written and spoken
• Ability to follow instructions and follow up as appropriate

ABOUT NCLH

Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year.

EQUAL OPPORTUNITY EMPLOYER

It is Norwegian Cruise Line Holding’s policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.