Assistant Waiter

POSITION SUMMARY:
Assistant Waiter will perform the functions of the restaurant sequence of service and all essential duties
and responsibilities outlined below. These locations include but are not limited to Main Dining Room,
Windjammer, and Specialty Restaurants.
While performing their role in the restaurant venues, he/she will be engaged in providing courteous and
professional service to guests. The duties described below are performed either personally or through
subordinates.

ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Participates in rotational service delivery schedule, working in casual and formal dining service and
various other food and beverage service venues.
2. Provides assistance and support to assigned team of Waiters while working in the dining room to
ensure efficient and seamless service delivery of all meals to guests.
3. Learns and uses appropriate food and wine terminology and pronunciation to enhance the guest’s
dining experience. Becomes familiar with menu descriptions and wine lists in order to discuss items
appropriately with guests.
4. Obtains linen, silverware, glassware, and china to set tables.
5. Arranges settings on tables per standards
6. Greets and escorts guests to their assigned seats per standards
7. Presents both food and beverage menus to guests, suggests dinner courses, appropriate wines and
answers questions regarding menu and wine selections per standards. Makes recommendations
to entice guests with thoughtful response.
8. Enters food and beverage orders in the point-of-sale system.
9. Maintains assigned station including table pieces, side stands and chairs per the clean ship matrix
and public health standards.
10. Observes guests to anticipate their needs and responds to any additional requests and to
determine when the food and beverage service has been completed.
11. Participates in dining room entertainment as directed by established activities and specific itinerary
adaptations such as theme night parades.
12. Attends meetings, training activities, courses and all other work-related activities as required.
13. Performs related duties as required. This position description in no way states or implies that these
are the only duties to be performed by the shipboard employee occupying this position. Shipboard
employees will be required to perform any other job-related duties assigned by their supervisor or
management.
14. Actively follows the ServSafe responsible service of alcoholic beverages.