Finance Manager

Department: Finance

Employment Type: Fixed Term Contract

Description

Set a course for adventure with Princess Cruises! The employer of choice in the cruise industry, our fleet of Love Boats offer exceptional facilities and extensive professional development and recreational programs for our valued teammates who hail from more than 60 countries around the globe. 

An iconic brand beloved by millions, we love people who love what they do and work together to help our guests create a lifetime of wonderful memories while providing friendly, attentive and authentic service like only Princess can. 

As a member of the Princess Family, you’ll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless.

Key Responsibilities

By applying to this position, your application will be submitted to Princess Cruises' internal Talent Acquisition team and will be reviewed by a professional recruiter who will contact you soon if your qualifications meet our requirements for this position.

As the world's leading cruise line, our guests have high expectations of us, and we have high expectations of our team members. We appreciate your patience as we carefully review each candidate.

As Finance Manager aboard Princess Cruises, you will play a pivotal role in managing and overseeing all financial processes, from cash handling to reconciliation of transactions and auditing. This position ensures that all financial activities onboard adhere to Princess Cruises' policies and procedures, with a strong focus on accuracy, compliance, and guest satisfaction. You will lead a team of finance specialists and collaborate with other departments to drive operational efficiency and maintain the highest financial standards.
Financial Management & Compliance: 

• Manage and oversee the ship’s cash account, payment of guest and teammate folios, and all receipt and payment vouchers in strict adherence to company policies and procedures. Prepare bank deposits, process pay-ins and payouts, and audit financial transactions for accuracy.

Guest & Crew Transactions: 

• Oversee Guest and Crew ATMs, ensuring credit card settlements are completed accurately each voyage. Investigate any cash variances promptly and in accordance with standard procedures.

Auditing & Reconciliation: 

• Conduct daily audits of financial systems, including Property Management System (PMS) and Point of Sale (POS) systems, to ensure proper balancing. 
• Audit all business partner charges and track excessive charges and voids. Ensure the accurate balancing of group bookings, Weddings, and Celebration Packages.

Staff Training & Development: 

• Lead regular training sessions for the finance team on cash handling policies, financial systems, and internal controls. 
• Provide coaching, performance feedback, and development opportunities to ensure the team operates at peak efficiency.

Guest Service Excellence: 

• Ensure every guest interaction reflects the highest standards of hospitality and financial accuracy. Take ownership of any guest financial issues and resolve them in accordance with company policies, leaving a lasting positive impression.

Cash Management: 

• Oversee the daily balancing of cash and credit card transactions. Ensure the integrity of financial records, monitor prepaid gifts and services, and reconcile house accounts. Manage cash orders and ensure proper documentation of cash flow.

Financial Reporting & Monitoring: 

• Verify and audit exception reports, ensuring compliance with MSPM financial policies. Maintain accurate records of tax applications, VAT reporting, and other financial data.

Collaboration & Communication: 

• Maintain open communication with onboard management, the Guest Services Manager, and shoreside teams. 
• Provide valuable feedback to improve the guest experience and onboard operations.

Skills, Knowledge and Expertise

• Proven experience in financial management, accounting, or a similar leadership role in the hospitality or cruise industry.
• Strong understanding of financial audits, cash flow management, inventory control, and relevant financial software.
• Excellent leadership and team management skills, with the ability to coach, mentor, and motivate staff.
• Exceptional communication and interpersonal skills, able to liaise effectively with senior management, external partners, and guests.
• Detail-oriented, with strong problem-solving skills and a commitment to upholding company standards.

Benefits

Princess Cruises offers many benefits. This position is afforded comfortable, single cabin accommodations, meals, exceptional amenities, and extensive learning and recreational programs available to all of our teammates. 
Regardless of rank or role, we are all one Princess team. Princess Cruises is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.