Photo Manager – 5* Cruise Line

You, as the FABULOUS Photo Manager will play a key role in helping guests create a lifetime of wonderful memories while providing friendly, attentive and authentic service. You will lead the onboard Photo Teams in delivering exceptional customer service and achieving key revenue and performance targets. The ideal candidate will be an inspiring leader with a passion for photography, strong management skills, and a commitment to excellence in customer satisfaction.

• Role:               Photo Manager
• Cruise line:     5* Cruise liner
• Salary:            $3500-5000 USD per month – paid whilst on board only
• Rotation:        6 months on and 2 months off
• Berthing:        Single Cabin

Responsibilities:

• Revenue & Target Achievement: Ensure Photo sales consistently meet or exceed planned targets for each voyage.
• Performance Appraisals & Coaching: Complete fair and objective performance appraisals on time and provide constructive feedback, including Performance Improvement Plans if necessary.
• Inventory & Loss Prevention: Ensure compliance with company policies regarding inventory management, pricing, barcoding, and loss-prevention measures.
• Staff Development & Communication: Hold regular meetings with Assistant Photo Managers and staff to discuss career advancement, personal development, business issues, and communication strategies. Offer immediate feedback to encourage effective management practices.
• Full job description provided after application.

Requirements:

• A minimum of 3 to 5 years of prior experience in the cruise ship industry, specifically in a Photo Manager role or an equivalent capacity.
• Demonstrated expertise in team building and problem-solving within a customer service-driven environment.
• Proven leadership experience in managing international teams and successfully achieving revenue targets within a cruise line setting.
• In-depth knowledge of cruise industry photography operations, products and services..
• Exceptional coaching, communication, and interpersonal skills, with the ability to engage and motivate diverse teams.
• Proficiency in the English language, both written and verbal, with a high level of fluency.
• Strong financial acumen with the ability to manage and control expenses while adhering to budgetary objectives.
• Ability to adapt to an evolving work environment, effectively troubleshooting challenges and implementing solutions.
• A customer service-oriented approach with a continuous focus on process improvement and operational excellence.

If this GREAT opportunity is for you, please press APPLY to present your CV for the job. Do remember to ensure your resume has your up to date contact details, website links to where you have been working and clearly showing your responsibilities and achievements for each job.