Assistant Chief Housekeeper – 5* Cruise Line

You, as the BRILLIANT Assistant Chief Housekeeper will support the Executive Housekeeper to oversee a variety of Housekeeping functions to ensure the smooth running of the daily operation of the Housekeeping Department.

• Role:               Assistant Chief Housekeeper
• Cruise line:     5* Cruise liner
• Salary:            $3499 USD per month Tax free – paid whilst on board only
• Rotation:        4 months on and 2 months off
• Berthing:        Shared Cabin with one other

Responsibilities:

• Monitor par levels of all lockers within the relevant working areas and ensure that sufficient supplies are available for the Stateroom Host; arrange for the collection of general store items as per the schedule and ensure that all items are properly distributed to lockers within the relevant working areas; complete the weekly general supply requisition and submit the requisition for approval.
• Inform the Executive Housekeeper of any Guest related issues
• Ensure that all logs are signed and up-to-date in the designated housekeeping areas, follow up & keep track of all special cleaning matrixes including cleaning of curtains, carpet shampoo, furniture, shower head sanitation, etc.
• Regularly inspect Housekeeping areas including Guest Staterooms, public areas, corridors and lockers to ensure that these areas are according to company policies and procedures and employee health and fire/chemical safety. Any damages/malfunctions found during such inspection must be corrected accordingly and reported to the Executive Housekeeper.
• Lead and support a multi-cultural team, maximizing crew satisfaction, productivity and retention.
• Provide competent leadership to all direct reports.
• Uphold impeccable grooming standards within your team at all times by complying with Viking’s Image and Uniform Standards.
• Become knowledgeable and ensure your team are knowledgeable about itinerary-related ports of call, shore excursions and shipboard activities such as events, entertainment and programs.
• Positively contribute to achieving/succeeding Housekeeping KPI goals (quality & financial).
• Have full knowledge about safety & security procedures and can operate in line with all Public Health, Environmental and Safety & Security Policies; participate in all training concerning onboard training, safety & security, fire prevention, evacuation exercises as required by the company
• Prepare for & participate in all Public Health inspections onboard.
• Full job description provided after application.

Requirements:

• A required minimum of 2 years’ experience as an Assistant Chief Housekeeper or similar position, within a premium brand hospitality environment, and experience with ship operations of 500+ staterooms is required; must have experience in leading a multi-cultural team.
• A Business Administration or Hotel Management degree is preferred.
• Fluent in English – must be able to address any kind of information in an adequate manner with excellent oral English communication skills.
• Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required; team builder with exceptional motivational skills and coaching ability is required; must have a keen eye for cleanliness and attention to detail.
• Must have strong administrative skills, including proficiency with PC based databases, spreadsheets, and word processing systems. Must demonstrate effective stress management skills.
• Must have a proven and comprehensive knowledge of all Public Health and Sanitary Policies compliance.

If this GREAT opportunity is for you, please press APPLY to present your CV for the job. Do remember to ensure your resume has your up-to-date contact details, website links to where you have been working and clearly showing your responsibilities and achievements for each job.