Stage Technician

GROW YOUR CAREER WITH US

At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and we’re continually seeking applicants who are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family! 

POSITION SUMMARY

The Stage Technician is responsible for the basic maintenance, repair and operation of live stage and backstage equipment for all shows performed in the main theatres. The technician will also perform preventive maintenance & basic repair on scenery including general carpentry, scenic painting, automation cleaning, replacement of bulbs, and other maintenance responsibilities as required.

The Stage Technician is expected to maintain inspect all equipment and to track inventory in order to ensure that all props and items are available for the shows. This person must also be available to assist other technicians whenever needed. The technician must be able to understand and react quickly to new directions in a fast-paced environment.

In order to consistently exceed guest expectations and provide the highest levels of product and services, additional duties and responsibilities may be assigned as needed.

ESSENTIAL FUNCTIONS

• Clean and maintain the backstage areas including workshops. Assist with under stage cleaning, to ensure safe & efficient operation.
• Perform specific backstage track during performances in theatre with the ability to change directions in a timely manner.
• Assist with all scenic changeovers and ensures they are completed in a safe and timely manner.
• Manages safety requirements during rehearsals, shows, and change overs to ensure maximum safety for all involved especially when Automation movement is taking place.
• Assist with the arrangement of scenery and props on stage as directed during rehearsal, shows, & changeovers. Maintains the overall look and quality of scenic items and personal props.
• Repair and maintain scenery including general carpentry, scenic painting, automation cleaning, replacement of bulbs, Dusting Projector filters, and other related duties as required. Report any scenic damage or any operational safety concerns immediately to Technical Supervisor.
• Maintain and update records of all shows and changes to backstage tracks & rigging & scenic changes to backstage tracks. Maintain and update auditable inventory of all entertainment props and equipment.
• Inspects on a weekly basis all electrical cabling for scenic, automation, and lighting; reports any defects to the Technical Supervisor.
• Coordinate with the Technical Supervisor and/or Entertainment Production Manager to deliver accurate maintenance tracking sheets during position handover.
• Performs other related duties as assigned or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
• Must be familiar with the Safety and Environmental Protection Policy and the SMS, and carry out the policies and procedures appropriate for his/her position.

Spotter

• Secure the Launch Zone with the Launch Lead before, during and after the show.
• Monitor the trajectory of any expended product.
• Communicate to the Pyrotechnic Lead and Launch Lead if a shell or device has misfired or is a low fire.
• Notify the Pyro Lead if the show should be stopped or canceled at any time.
• Protect the Launch Lead at all time.
• Keep the Launch Zone and Pyrotechnic Magazines clean and free from contamination.
• Document all misfires after the 10 min cool down period.
• Assist the Launch Lead return all unfired devices, packing, and misfires to the pyrotechnic Magazines.

DIMENSIONS

• Provides technical support and assistance to all shows performed in the main theatres. Supports the efforts of each show by ensuring that all props and equipment, technical and non-technical, are in proper working condition at all times.

NATURE AND SCOPE

• The position will report directly to the Technical Supervisor and Entertainment Production Manager to resolve immediate technical issues. The incumbent ensures that all show related technical matters are resolved in order to maintain safe and timely show performances. Position requires ability to operate independently without direct supervision.
• The incumbent must be able to work in a multi-cultural environment; also, must be able to adjust to changes in performers, venues, showtimes and deadlines.

QUALIFICATIONS

• Intermediate to Advanced knowledge of Microsoft Word and Excel is required.
• Intermediate to Advanced knowledge of theatrical productions, basic rigging, and safe rigging practices.
• Intermediate to Advanced knowledge of Audio and lighting systems, including moving lights.
• Intermediate to Advanced knowledge of digital audio systems, moving light consoles and entertainment backstage operations, including but not limited to, Yamaha M7, Ls9 and PM 1&5D, & Martin Maxxyz consoles preferred.
• Intermediate to Advanced level English verbal and writing skills, including the proper use of English grammar is required.

EDUCATION

• High School Diploma or Foreign Equivalent is required.
• Associates Degree in Theatre Production or equivalent is required; Appropriate vocational/technical training and/or experience may substitute at an equivalent rate for the required degree.

ATTRIBUTES

• Must be able to work and excel in a team environment and individually.
• Must be able to adapt to confined and sometimes limited living conditions for extended periods of time.
• Must be flexible in terms of last-minute changes in itineraries, activities and events.
• Passionate about hospitality and customer service driven
• Must have a professional appearance and good hygiene
• Respect for all co-workers and guests
• Pride in your work by creating positive energy, excitement, and fun
• Able to work 7 days a week
• Demonstrate positive behaviors; smiling, being polite and courteous
• Able to develop a camaraderie with team members
• Ability to live in close quarters, share limited space with other cabin-mates

ABOUT NCLH

Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year.

EQUAL OPPORTUNITY EMPLOYER

It is Norwegian Cruise Line Holding’s policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.