Lounge Technician

GROW YOUR CAREER WITH US

At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and we’re continually seeking applicants who are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family! 

POSITION SUMMARY

The Lounge Technician is responsible for the set-up and operation of a wide variety of Audio/Visual equipment required to support various activities, shows and Variety Artists. The technician will also perform preventive maintenance & general cleaning of all technical entertainment equipment, including safe and proper storage.
 

The Lounge Technician is expected to maintain and inspect all equipment and to track inventory in order to ensure that all props and items are available for the shows. This person must also be available to assist other technicians whenever needed.
 

In order to consistently exceed guest expectations and provide the highest levels of product and services, additional duties and responsibilities may be assigned as needed.

ESSENTIAL FUNCTIONS

• Operates audio, lighting, video equipment in all auxiliary lounges & venues. Assist with scenic changeovers in the Theatre.

• Records incidents of damaged or broken equipment and reports them to the Technical Supervisor and Electronics Engineer Jr. for resolution.

• Assist with preventative maintenance and cleaning of all entertainment technical equipment.

• Perform and maintain high quality audio and lighting effects for events and cabaret artists.

• Maintain cleanliness and tidiness of band stand and entertainment areas as required, keeping all cables neat and organized.

• Maintain that all entertainment storage rooms are clean and organized and in manageable condition.

• Maintain current, auditable inventory of all entertainment equipment. Create and maintain detailed and accurate Tracking Sheets for the Technical Supervisor and/or Entertainment Production Manager.

• Manages the collection and secure storage of all microphones and other entertainment equipment at the close of a venue.

• Maintain and update records of all shows and changes to backstage tracks & rigging & scenic changes to backstage tracks. Maintain and update auditable inventory of all entertainment props and equipment.

• Performs other related duties as assigned or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.

• Must be familiar with the Safety and Environmental Protection Policy and the SMS, and carry out the policies and procedures appropriate for his/her position.

DIMENSIONS

• Provides technical support and assistance to all shows performed in all auxiliary lounges & venues. Supports the efforts of each show by ensuring the proper operation, storage and maintenance of all Audio/Visual equipment.

NATURE AND SCOPE

• The position will report directly to the Technical Supervisor, and indirectly to show staff as needed to resolve immediate technical issues. The incumbent ensures that all show related technical matters are resolved in order to maintain safe and timely show performances. Position requires ability to operate independently without direct supervision.

• The incumbent must be able to work in a multi-cultural environment; also, must be able to adjust to changes in performers, venues, showtimes and deadlines.

QUALIFICATIONS

• Minimum of two years experience in operation of entertainment audio and lighting equipment in a bar/lounge/comedy and theatrical environment.

• Intermediate to Advanced knowledge of theatrical audio, lighting systems is required.

• Minimum of two years experience in Technical Theatre is required.

• Intermediate to Advanced knowledge of automated consoles is strongly preferred.

• Intermediate to Advanced level English verbal and writing skills, including the proper use of English grammar is required.

• High School Diploma or Foreign Equivalent is required.

ABOUT NCLH

Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year.

EQUAL OPPORTUNITY EMPLOYER

It is Norwegian Cruise Line Holding’s policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.