HUMAN RESOURCE MANAGER

KEY RESPONSIBILITIES:
• Provide competent leadership in the area of employee relations by assisting and guiding department heads and shipboard managers with HR situations
• Provide an accessible and nurturing environment to handle employee relations issues, using effective conflict resolution skills
• Assist in arbitrating disputes and resolving grievances, whilst guiding colleagues towards the correct outcome
• Develop, evaluate and modify HR processes, and procedures to ensure onboard departments can comply with requirements, ensuring all legal and regulatory requirements are met
• Ensure Time & Attendance procedures are followed by all departments in compliance with both Company procedure and Maritime Labour Convention (MLC) regulations
• Participate in all investigations related to employee performance of policy violations
• Conduct Exit Interviews for all colleague resignations
• Regularly visit department work areas to interact with colleagues and ensure a positive work environment is maintained
• Facilitate all change of department requests to ensure fairness and policy compliance
• Establish an onboard career progression process which ensures fairness and transparency
• Have thorough knowledge of the Collective Bargaining Agreement (CBA) and MLC Regulations to ensure onboard compliance
• Provide Welcome Onboard colleague training and additional ad-hoc training as required
• Review all colleague appraisals prior to issue to ensure fairness and compliance
• Maintain close liaison with department heads to ensure colleague concerns and issues are responded to and resolved effectively to ensure high colleague morale
• Create a ‘one-team’ culture by daily interaction with Captain and all department heads
• Have an open door policy for all onboard colleagues to ensure effective communication that allows colleagues to raise any concerns or issues they face
• Lead by example by ensuring all company polices and procedures are always adhered to
• Provide a positive working environment by ensuring colleagues are treated fairly and equally
• Any other duties as reasonably requested by Hotel Director and Head of Human Resources