Apprentice Purser – International Cruise Line

You, as the BRILLIANT Apprentice Purser will report to the Financial Controller. This is an entry-level training position working within the Financial Operations division alongside either the Guest Accounts Purser or 2nd Purser Payroll with a goal to being promoted to either of these positions.

• Role:               Apprentice Purser
• Cruise line:     5* Cruise Line
• Salary:            $1850 USD per month Tax free – paid whilst on board only
• Rotation:        7 months on and 2 months off
• Berthing:        Shared Cabin
• Flights, accommodation, food and uniform all provided by the cruise line.

Responsibilities:

• Conducts oneself in a professional and courteous manner. This consists of physical and verbal interactions with guests and fellow shipboard employees, in guest and crew areas and ashore, while on and off duty.
• When assigned to Guest Accounts – Assists the Guest Accounts Purser with tasks such as daily balancing of the SPMS (Shipboard Property Management System) to the POS (Point of Sale) and other interfaces, gratuity posting and/or balancing, reconciling prepaid amenities, obtaining methods of payment for guest accounts, authorizing and settling credit cards, collecting and balancing cash payments from Guest Services and any other guest-related financial matters.
• When assigned to Payroll – Assists the 2nd Purser Payroll and Crew Payroll Manager with tasks such as crew cash payments, salary questions, stuffing and distribution of cash payroll envelopes, gratuity and supplemental data entry and balancing, foreign exchange transactions and any other crew-related financial matters.
• Maintains the confidentiality of all crew salaries, credit/debit card information and any other financial transactions made by guests or crew while practicing sound and prudent business sense and ethics.
• Actively participates in training programs for the GAP/Payroll position to learn and excel in the skills set down to be promoted. A full checklist of duties will be provided with the objective of completing all main tasks to manage the functionality of the role within a set period. Expected to take on tasks independently once trained in the respective procedures.
• Is aware of and/or acquires the necessary knowledge to comply with the ship’s standard operation to assist guests and crewmembers with inquiries.
• Maintains a safe, secure, and healthy environment by enforcing organizational standards, procedures, and legal regulations. Effectively monitors and makes improvements to workplace safety within the division and throughout the ship.
• Attends mandatory crew and guest safety drills as required, including meetings, training activities, courses, and all other work-related activities.
• Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by the Financial Controller or management.

Requirements:

• Completion of high school, basic education or vocational training equivalency required.
• Minimum 6 months’ experience in a payroll or accounting processing position within the hospitality industry or financial institution preferred.
• Minimum 6 months’ experience in cash handling and an understanding of US currency and exchange rates preferred.
• Exceptional administrative and analytical skills and aptitude for accounting/bookkeeping.
• Ability to work independently as well as part of a closely-knit team.
• Ability to work with and maintain confidential documentation.
• Proven customer service skills to interact appropriately with guests and crew in a considerate, professional, and positive manner by showing concern and listening actively.
• Ability to communicate tactfully with guests, crew, divisional managers and shoreside employees to resolve problems and negotiate resolutions.
• Demonstrable potential for growth into supervisory and leadership roles.
• Competence in operating basic office equipment, including calculators, telephones, computers, and copy machines.
• Proficiency with computers, internet, and software programs such as Access, Word, PowerPoint, and Outlook. · Intermediate level Excel skills with Financial, Math and Lookup functions and formulas.
• Ability to speak English clearly, distinctly, and cordially with guests and crew.
• Ability to read and write English to understand, interpret and convey written information. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors, and co-workers.

If this GREAT opportunity is for you, please press APPLY to present your CV for the job. Do remember to ensure your resume has your up-to-date contact details, website links to where you have been working and clearly showing your responsibilities and achievements for each job.