Assistant Financial Accountant

GROW YOUR CAREER WITH US

At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and we’re continually seeking applicants who are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family! 

POSITION SUMMARY / ESSENTIAL FUNCTIONS

This is a job onboard a Cruise Ship.

The Assistant Financial Accountant is to perform all duties as directed by the Financial Accountant and Chief Financial Accountant.

ESSENTIAL FUNCTIONS

• Manage the Onboard Credit Desk during service hours and at embarkation, as required.  May also be assigned to service the crew window and handle crew queries and payments, etc.
• Directly or indirectly manage issues regarding guest disputes, queries and statement copies.
• Will be assigned a cash float for the purposes of making change and taking payments, etc.  Responsible for daily balancing of cash float.
• Register credit/debit cards and handle changes in methods of payment.
• Accept, verify and record cash payments.
• Monitor accounts with cash payments and declined credit/debit card authorizations, close accounts with no method of payment.
• Daily credit/debit card processing, including obtaining manual authorizations where necessary.
• Perform batch postings to onboard accounts (i.e. Service Charges, miscellaneous revenue postings) as directed.
• Perform nightly close day procedures in all systems after balancing on a daily basis.
• Report generation, back up and reset of the POS on a nightly basis.
• Perform verification of system account checks and transfer of balances as per company policies.
• Prepare system account checks for ship’s management approval on a daily basis.  Ensure appropriate signature/approval received for all checks to be included in the voyage documentation.
• Audit all promotional charges, ensuring compliance to company policy.
• Balance all revenue areas on a daily/nightly basis, plus perform additional spot checks and in-depth audits as directed.
• Manning of Foreign Exchange service and operation of Foreign Exchange system on relevant vessels, including daily balancing of issued Foreign Exchange float.
• Supports the processing of all guest account transactions, for a large passenger vessel that can include from 2,000 to 5,000 guests.
• Must be able to work effectively as a member of the onboard financial accounting department, as well as, independently.
• Reports to the Financial Accountant as supervisor and the Chief Financial Accountant as Department Head.
• Performs all required duties in a timely fashion with high level of accuracy.
• Implement and adhere to company policies and procedures (both onboard and Financial) and maintain a comprehensive knowledge of all.
• Provides helpful assistance to the guests and crew within the bounds of the position and is personally accommodating.
• Performs other related duties as assigned or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
• Must be familiar with the Safety and Environmental Protection Policy and the SMS and carry out the policies and procedures appropriate for his/her position.
   

QUALIFICATIONS

• Minimum of six months (6) months of cash handling required.  Prior Hotel/Front Office experience or Accounting/audit experience is preferred.  
• Basic to Intermediate knowledge of Microsoft office (Word, Excel, Outlook) is required.  Experience with Fidelio Cruise is preferred.

EDUCATION 

• Highschool diploma or foreign equivalent is required.
• Associates Degree in Accounting or Finance is preferred. 

    
ATTRIBUTES   

• Excellent written and oral communication skills in English 
• Excellent leadership skills and a team player 
• Service oriented and a problem solver 
• Well organized and proactive 
• Strong mathematical and analytical abilities 
• Ability to work and interact with personnel on all levels 
• Passionate about hospitality and customer service driven
• Must have a professional appearance and good hygiene
• Respect for all co-workers and guests
• Pride in your work by creating positive energy, excitement and fun
• Able to work 7 days a week
• Demonstrate positive behaviors; smiling, being polite and courteous
• Able to develop a camaraderie with team members
• Ability to live in close quarters, share limited space with other cabin-mates

ABOUT NCLH

Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year.

EQUAL OPPORTUNITY EMPLOYER

It is Norwegian Cruise Line Holding’s policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.