MSC Cruises

Executive Director - UK & Ireland

Reference:
JB04710
Recruiter:
MSC Cruises
Category:
Other Cruise Jobs
Published:
April 1, 2025

JOB PURPOSE

Our newly established luxury travel brand, Explora Journeys, is seeking a dynamic Executive Director to oversee and drive the overall strategic direction and growth of our UK & Ireland operations. This key leadership role involves managing the commercial team, identifying and unlocking new business development opportunities and ensuring operational excellence across all functions.


Under the direction of the Global Head of Commercial Strategy & Sales Operations, the Executive Director UK & Ireland will be responsible for setting long-term goals, developing business strategies, and positioning Explora Journeys as the most desired brand in the luxury travel industry.


The position is located at our office in Woking.

KEY ACCOUNTABILITIES

•Leads and executes the overarching go-to-market strategy for the UK, focusing on optimizing trade partner relationships and driving sustainable business development in the B2C channel.

•Identifies and establishes high-value strategic partnerships aligned with our brand's positioning, aimed at expanding brand awareness, driving direct sales and enhancing market presence.

•Fosters and nurtures long-term business relationships to elevate brand visibility and desirability, underpinned by a comprehensive and targeted communication strategy.

•Collaborates closely with key stakeholders across the MSC Group to leverage distribution networks, marketing platforms, and cross-functional synergies, ensuring consistent brand messaging and alignment with company policies and pricing integrity.

•Drives data-informed decision-making by conducting strategic business analysis, using key performance indicators to support revenue growth and successfully meet both gross and net revenue targets.

•Champions group, incentive and charter business development across the UK & Ireland market, positioning Explora Journeys as the leading luxury brand in this segment.

•Oversees and optimizes the budget management and forecasting processes, applying a deep understanding of channel mix dynamics and acquisition cost efficiency to maximize profitability.

•Leads, mentors, and empowers the commercial team in UK & Ireland, fostering a culture of excellence and high performance while driving alignment with the overall strategic goals of Explora Journeys.

•Collaborates with headquarters in Switzerland on strategic initiatives, business reviews, and long-term growth plans to ensure seamless execution and alignment with corporate objectives.

QUALIFICATIONS

•Minimum of 10 years of experience in a similar role in the luxury cruise, travel, or hospitality industries

•Excellent sales network or well-known contact base and good knowledge of partners/major customers in the travel industry in UK & Ireland

•Strong leadership and team management skills, with the ability to inspire and develop talent.

•Excellent presentation, negotiation, and interpersonal skills.

•Proficiency in the Microsoft Office Suite, particularly PowerPoint

•Travel up to 50% of the time

VISA REQUIREMENTS

•Full Right to Work in the UK required

Language Requirements

Good knowledge of the English language is required.

MSC Cruises

MSC Cruises

www.careers.msccruises.com

JOIN US AND SEE HOW MUCH YOU CAN GROW!

MSC Cruises has grown exponentially since 2003. In such a short time, we have built a fleet of 21 modern and most environmentally advanced ships!

With our constant expansion, our fleet will grow in capacity with the arrival of eight new ships in three different classes by 2027.

One of our latest ships – MSC World Europa – was delivered in 2022, inaugurating the World Class. It is our largest cruise ship to date, with a capacity of over 6,700 passengers, served by more than 2,000 crew members.

In 2022 we also inaugurated the MSC Seascape which features new immersive high-tech entertainment with innovative technology that provides guests with endless leisure options.

From 2023 MSC Cruises will enter the Luxury segment by launching its first of four Explora Journeys ships. The ships will be equipped with the best and latest environmental technology and bestowed with a highly-innovative design.

Career Opportunities

With four new mega-ships and four Luxury ships to be built and delivered between 2023 and 2027, the biggest and most important challenge for MSC Cruises is to find, recruit and train a high number of new crew members needed to provide the service, fun and safety that have become hallmarks of MSC Cruises.

This massive project is already well under way. The Human Resources Team is not only working to recruit the best talents but is also visiting our manning agencies and hiring partners around the world to ensure that the right people and facilities are in place to prepare this ‘army’ of new crew members for their life at sea.

We need motivated and ambitious crew members who work with passion and understand the value of a smile.


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